Roxanne Darling's Page

Jason Calacanis Quit Blogging Altogether The internet is a fascinating place. It so rules the day for a certain subset of humanity, while many more others have yet to really dip their toes in. This week, we are seeing a dramatic shift in how we communicate online, why we communicate, and how we can be both [...]

I tripped across this report of the top 10 time wasters in the Internet from InternetSafety.com. I'm taking it at face value, (rather then spend time checking out the methodology) because my point relates to the concept not the actual data points themselves. But first, here is the list, no particular order: Social Networking Sites — Recent [...]

GetSatisfaction.com was launched in September, 2007, and is really gaining traction these days, as Twitter is one of its most active clients. What is it? It's a new way that customers and companies can use public forums to solve problems. Companies can pro-actively use the site as their main location to address customer service issues, or [...]

Everyone knows the airlines are hurting. What I don't understand is why they seem unable to learn from the recurring problems they experience to be both more efficient and to actually convert them into marketing moments. Here's a real life example with several free ideas I have for United Airlines, or any airline really. The Case [...]

I love thinking forward, and being an ENTJ, can imagine all sorts of possibilities that others not only do not see, but when presented with them, say, "Hogwash!" Nonetheless, I have for better and for worse been an early adopter, in the vanguard, ahead of my time (choose your phraseology) most of my life. So [...]